These tools help you to prepare for a crisis, during a crisis and in the evaluation when a situation has de-escalated. Manage Calls and information via SMS, voice call, app notification and e-mail. With automatic escalation, so you can always have the correct personnel required.
Always have up-to-date contact details of your crisis organisation members, departments, and locations.
Working personnel shift adjustment based on grids, live transfer and free inflow.
Crisis plans always accessible digitally to the members of your crisis organisation.
A practical tool to log decision-making with a real-time overview for your crisis team.
Assign actions to people, roles and teams, receive their status updates and maintain overview.
Make important attachments available to your crisis organisation in one central place during a crisis.
Merlin Software was founded in 2015 to create best-in-class software to enable organisations to fight crises smarter. Founders Ruud van den Beukel and René de Jong saw in practice that a lot went wrong in managing crises. This was never due to the will of people, but the complexity and pressure caused mistakes.
Software serves as a valuable tool to empower human expertise and judgment. It's crucial to have all the right tools in place, incorporating communication, collaboration, incident response, and recovery protocols.
By strategically leveraging technology alongside human capabilities, you can effectively manage crises, minimize their impact, and emerge stronger.
Enables departments, locations and crisis teams inform each other periodically using situation reports.
Call and inform your employees quickly and reliably during a crisis.
Provide a visual geographical overview of the crisis.
Chat functionality for securely sending and receiving messages in open or confidential groups.
Keep stakeholders informed via an alternative website when your own website is no longer on the air.
Incident management, dashboarding and reporting for companies, control rooms and events.
Capture your crisis training and monitor the competencies of crisis organisation members.
Calls to fixed phone numbers automatically forward to assisting people.
While human expertise remains paramount, specialised software plays a crucial role in augmenting your response capabilities and mitigating the impact of an unforeseen event.
It is important to carefully evaluate your needs and choose a software solution that is right for your organisation. You may also want to consider talking to an Entropia applications specialist who can help you select and implement a crisis management software solution.
