Control rooms are essential for emergency services, governments, utility companies and transport authorities. These central hubs constantly monitor, interpret and relay data to ensure the smooth safe running of an organisation’s operations.
Our ultimate ComBus control room solution provides flawless coverage and robust feature rich applications to guarantee that mission critical and business critical voice and data communications always reaches the operator. This enables them to reduce risk, minimise costs, remain compliant, predict trends, identify improvements and make better informed decisions quickly for optimal outcomes.
The more devices and telemetry oriented infrastructures you connect and monitor, the more data you will achieve resulting in advanced analysis which will add value to your organisation. Our passion for critical communications combined with our innovative spirit and integrity connects the world. Human to human. Object to object, and Human to object.
Entropia’s professional services team are committed to deliver the most comprehensive and high-performance solutions to all of our valued partners and customers. Our cutting-edge technology and software provides you with critical data enabling you to predict trends, identify improvements, remain compliant, make fast, accurate decisions and effectively manage all maintenance, incidents and changes. Entropia customers benefit from reliability as well as our 34 years of digital communication expertise.
Since 1990 we have led the way in the field of mission critical communications in Flanders, Brussels, Netherlands and the UK. From working with ambitious clients that are committed to improve business processes, increase personnel safety, and develop smarter solutions, our team of experts have gained unparalleled knowledge and experience creating the ultimate communications systems to match their specific needs.
Entropia understands that every control room, and the colleagues they connect, all have different needs. Our innovative Cloud Dispatch technology can be designed around your requirements for the ultimate customised solution that integrates seamlessly with your existing dispatch provisions to include two-way radio, mobile phones, PCs, tablets, etc.
| |  |
Entropia’s ComBus application can be used with TETRA two-way radios or smartphones, using hybrid TETRA and broadband networks. A dynamic and secure directory enables you to easily locate the correct person and view their credentials. It also allows you to identify who is active or inactive. All information is updated in real-time.
Entopia's ComBus Push-to-Talk service transforms your smartphone into a PTT walkie-talkie-style device, complete with its own “Push-to-Talk” button. Other benefits of the application include comprehensive location tracking, push-to-video and much more.
Applications are compatible with Entropia TETRA and Broadband networks. Also available are hybrid TETRA / LTE broadband devices that enable connectivity to both TETRA and LTE simultaneously.
For more information take a look at our hardware and accessories sections.
Capturing real time video footage puts you directly at the scene. It supplies live visual and audible data to optimise the safety of your front-line personnel and the public, provide essential evidence and increases response times.
Providing front-line personnel with the technology to capture and stream live footage from a body-warn video ensures that they always act as a team. With every member of your team aware of a situation, and to witness its events unfold at the same time, empowers them to work together for the optimal outcome.
The wearing of a body camera instils confidence. Knowing that the event is being accurately recorded enables the wearer on the front-line to focus and assess the situation.
Your ultimate location tracking solution powered by data. Coordinate your team, track your fleet and optimise your response to incidents with Entropia’s innovative Cloud based desktop application.
Keeping track of personnel and assets equips control room operators and key personnel with valuable information. It supports the smooth and efficient running of day to day operations and provides crucial data in an emergency when every second counts.
It’s no surprise that emergency services, and sectors such as transport logistics, use location technology to track their personnel and assets including vehicles, and incidents. Entropia understands the importance of this communication service and has combined its expertise and experience to develop groundbreaking technology and software to guarantee reliability no matter the location.
Entropia delivers the ultimate unified communications solution to better protect your workers. Deploy smart technology to fully support your front-line personnel and control room operators.
Our solutions have built in emergency features to safeguard your lone workers, no matter their location. The innovative system detects inactivity and raises an alarm to alert the relevant personnel. Should a worker fall when working alone, the system will trigger an alert as the device remains horizontal of exceeds a preset angle. In both instances, the control room operator will try to reach the individual using the two-way radio. If there is no response, an alarm will be raised for immediate action.
Entropia's solutions enable the secure flow of data across your entire organisation. It provides comprehensive management enabling your team to access forms and manage processes from any location, from any device.
Real time monitoring and tracking capabilities enable you to make better well-informed decisions, and to respond appropriately and speedily. Notifications and event alerts will provide you with critical data to keep you informed of your assets’ operations such as status, location, and energy consumption.
The ability to remotely monitor your assets empowers you to determine new business models and increases your opportunity to obtain a competitive edge. Deploying ComBus’ technology allows them to manage resources effectively, discover solutions to today’s problems, create new experiences and drive smarter operations.
Achieve deeper insights into your data traffic and get a simplified, actionable view with identification and reporting such as top data usage devices, data used per country, top applications or protocols used, and amount of data used by each application.
Our AAA servers are carrier grade and 3GPP compliant, providing security in the form of authentication with fraud prevention. Our IoT smart connectivity solutions use bi-directional authentication to ensure only authorised devices gain access with encryption to protect data.
To make it easier to understand our definitions of service we have put together this simple explainer section. But first here is an introduction to our company.
Entropia provides TETRA and Broadband two-way voice and data communication services. Entropia's ComBus & Combonet together provide a catalogue of cloud-based apps that connect people and key equipment together across all technologies and networks.
Mission critical is the essential communications service provision for blue light and pale blue light operations including police, fire, ambulance, security, and the utility sector. All these organisations have demanding communications requirements.
Mission critical delivers instant call setup and instant data messages, both with a greater than 99.999% call setup guarantee even if the carrier infrastructure is congested. This is our definition of mission critical, and a pledge we stand by.
To achieve this grade of service, the network operator must ensure absolute continuity of resources and connectivity for a pre-determined operation area. There cannot be any third-party resources that the network provider cannot fully control.
The TETRA infrastructure is totally owned, controlled, and managed by Entropia meaning that continuity of resource can be guaranteed. Entropia has over 30 years’ worth of experience in voice and data networks. TETRA remains the most popular choice for mission critical services across the world today.
Yes, however for this broadband service to be graded as Mission Critical the end-to-end service and infrastructure must be a private network with all the resources being controlled and managed by either Entropia or by the organisation using the service. There cannot be any third-party resources that the network provider cannot fully control.
No, we do not class it as mission critical, this is because we use partner networks in over 176 countries accessing 500+ tier 1 networks to provide connectivity.
Our provisions rely on our service partner networks to provide connectivity which grades the service as Business Grade. Business Grade communications still provides a high grade of service suitable for many organisations, but with less emphasis on protecting and saving lives.
Yes, ComBus’ catalogue of applications can be used on both grades of network. Only the network they operate on can determine if the use is mission critical or broadband critical. ComBus as such is always mission critical.